Tech Support

A little help from your friends at OK Labs

Even experienced engineers benefit from access to technical support. Ideally, that support should come from people with the deepest possible expertise in a technology and its applications. Access to the right expert at the right time can save project teams hours, days, and even weeks.

From initial installation of the OKL4 Microvisor, through development and application deployment, the OK Labs support program keeps your project on track. At OK Labs, OKL4 users have access to a scalable technical support capability, with a range of options to fit a range of customer needs. The OK Labs Tech Support team offers expert support from a staff of engineers with deep and broad experience in OKL4 and embedded virtualization.

The OK Labs Tech Support Services are offered on an annual, per project basis and include:

  • In-depth technical help via email, Web, and phone
  • Rapid response for how-to questions and problem reports
  • Software patches to address defects
  • Optional extended hours support for distributed development across time zones
  • Optional long-term support for legacy software versions

For those situations requiring engineering assistance from an OKL4 expert, rather than technical support, OK Labs offers on-site or remote consulting on a per project basis.

For more information about OK Labs Technical Support, Contact us or call +1 312 924 1445